Frequently asked questions

Answers for businesses hiring an expert and for experts finding paid work. If you have a question that is not covered here, reach us at support@gokario.com.

For businesses

What is Gokario?+

Gokario is a platform that connects businesses with verified, independent experts across design, engineering, AI and automation, growth, sales, content, research, recruitment, finance, and data. You describe a task, Gokario scopes it into a job card, and you get matched with a suitable expert.

How fast can I get matched with an expert?+

After you describe your task and approve the resulting job card, Gokario matches you with an available, verified expert, often within minutes rather than the days or weeks a traditional hiring process takes.

How do I submit a task?+

You can type out what you need or describe it by voice. Gokario asks a few follow up questions to scope the work accurately, then generates a structured job card with a recommended price for you to review before anything is matched.

How does pricing work?+

Each job card includes a recommended price generated with the help of automated systems and checked against a pricing framework. You review and approve the price before an expert is matched, so there are no surprise costs.

How do I pay for completed work?+

Gokario is currently in a pilot phase and does not process in app payments. Payment for completed work is arranged directly between you and the expert, or with Gokario, after the work is completed to your satisfaction.

Are the experts verified?+

Yes. Experts go through an application and identity verification process, including government ID verification, before they can accept paid work on the platform.

What kind of tasks can I post?+

Any task that falls within Gokario's categories: design, engineering, AI and automation, growth and GTM, sales and business development, content and brand, research and strategy, recruitment, finance and operations, and data and analytics. Gokario does not support requests that require a licensed professional, such as legal, medical, or financial advice.

Can my teammates submit tasks too?+

Yes. Once your company's workspace is set up, teammates who sign up with the same company email domain can join it and see shared task activity.

Is Gokario available outside India?+

Gokario is built India first, including the languages and task types it supports, but the platform is designed to be accessible to businesses and experts anywhere.

Is there a subscription fee?+

No. There is no subscription. You pay per task, not per hire.

What happens after I approve a job card?+

Gokario matches your request with a suitable, available expert, who then contacts you directly to confirm details and begin the work.

Can I see who I am matched with before approving?+

Once matched, you will see relevant signals about the expert, such as their category, verification status, and relevant skills. Some experts keep their name and photo private.

For experts

How do I become a Gokario expert?+

Apply through the expert sign up flow, where you share your skills, categories, availability, and background. Applications are reviewed before you can start accepting paid work.

Is there a cost to apply?+

No. There is no cost to apply as an expert on Gokario.

What categories can I apply under?+

The same ten categories businesses post tasks in: design, engineering, AI and automation, growth and GTM, sales and business development, content and brand, research and strategy, recruitment, finance and operations, and data and analytics. You can select more than one.

What is KYC and why do I need to complete it?+

KYC (know your customer) verification confirms your identity before you can accept paid work. It requires a government issued photo ID and, where applicable, your PAN. This information is stored securely and is never shared with the businesses you work with.

How do I get paid?+

Gokario is currently in a pilot phase and does not process in app payments. Payment for completed work is arranged directly between you and the business, or with Gokario, after the work is completed.

Am I an employee of Gokario?+

No. Experts on Gokario are independent contractors, not employees, agents, or partners of Gokario.

Can businesses see my name and photo?+

Only if you choose to. You can set your profile to anonymous, in which case businesses see your category and relevant signals instead of your name or photo.

Do I need to be available full time?+

No. You set your own weekly availability and typical turnaround time on your profile, and you are matched to tasks that fit it.

What happens if my application is rejected?+

You can update your profile and resubmit it for review.

Can I message the business I am matched with?+

Yes. Once matched, you can communicate with the business to confirm the scope of the task before completing the work.

How is the price for a task decided?+

Gokario generates a recommended price for each task using an automated pricing framework, which the business reviews and approves before you are matched.

Is my information kept private?+

Yes. Gokario's privacy policy explains what is collected and how it is used. Sensitive information, including identity verification documents, is stored separately with restricted access.